Privacy Policy

Special Needs Group is committed to protecting the privacy of our customers and using this information responsibly. Please read below for detailed information about our privacy policy.

How We Use You Information
Our site uses an order and registration form so that you can request information, products and services. Contact information (email address, telephone number, address, etc.) from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used to bill you for products and services.

You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. If you'd like to opt out of receiving future mailings from us, follow the procedure outlined in the Choice/Opt-out section below.

IP Address and Cookies
We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. They make it possible for us to recognize your browser when you visit. By doing this, we can personalize your return visits and save you time during checkout. In order to enjoy the benefits of being a registered user, your browser must be set to accept cookies.

Surveys
Special Needs Group sometimes administers surveys from the site in which we ask you for demographic information and opinions. We do not ask you for contact information in regards to survey data. We use the data to better understand the needs of all of our customers.

How Your Information is Stored
This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

Your Agreement
By using our website or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.

Quality Customer Experience
Special Needs Group is committed to provide a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email, fax 1-954-585-0577 or contacting our customer care department toll-free at 1-800-513-4515, Monday – Friday between 8:00 AM and 5:00 PM EST.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact:

Customer Service
Special Needs Group
2860 West State Road 84
Suite 107
Dania Beach, FL 33312


customerservice@specialneedsgroup.com